Terms of use

Website and service terms

These terms outline how the clarify-lab website and coaching services can be used. By accessing the site, you agree to follow these terms.

Last updated

9 April 2026

Using our website

Access and acceptable use

You may browse the website for personal, non-commercial use. Content may not be copied or republished without written permission.

Acceptable use

  • Do not attempt to disrupt the website or access restricted areas.
  • Do not misrepresent your identity or attempt to gather user data.
  • Respect intellectual property rights across all content.

Service terms

Coaching delivery and expectations

Eligibility

Clients must disclose relevant health information so we can recommend safe training plans.

Scheduling

Sessions are booked in advance and confirmed by email. Changes are subject to availability.

Professional advice

Coaching guidance is provided to support training and does not replace medical advice.

Payments and cancellations

How bookings are managed

Payment terms are shared before services begin. We ask for at least 24 hours notice to reschedule sessions where possible.

Late cancellations

If a session is cancelled with less than 24 hours notice, we may treat it as a completed session.

Liability

Limits of responsibility

We take every reasonable step to provide safe coaching. You remain responsible for following guidance and seeking medical advice when needed.

clarify-lab is not liable for injuries resulting from undisclosed medical conditions or failure to follow coaching instructions.

Updates

Changes to these terms

We may update these terms to reflect changes in services or legal requirements. Updated terms will be published on this page.