How clarify-lab handles personal information

We respect your privacy and only collect information required to deliver coaching services and improve our client experience.

This policy applies to visitors of our website and clients engaging with our fitness and sports services in the United Kingdom.

Last updated

9 April 2026

Contact

[email protected]

Information we collect

Personal data used to support coaching

We may collect contact details, training history, goals, and health-related information you voluntarily share to tailor your programme.

We also collect website usage information to understand which pages are most helpful.

Examples of data

Name, email address, and preferred session times
Training background and movement preferences
Website interactions such as page visits

How we use data

Purpose of processing

Service delivery

To assess your training needs, plan sessions, and provide tailored coaching guidance.

Client communication

To respond to enquiries, send scheduling updates, and share programme notes.

Service improvement

To understand how visitors use our website and refine our resources.

Sharing and storage

When we share data

We do not sell personal data. Information may be shared with trusted service providers who support scheduling, communication, or data storage.

Any third-party providers are required to keep your data secure and confidential.

Data retention

We retain personal data only for as long as necessary to provide services or meet legal obligations.

Inactive records are reviewed annually and removed where possible.

Your rights

Control over your information

You can request access, correction, or deletion of your personal data. You can also object to processing where appropriate.

To exercise your rights, email us at [email protected]. We respond within 30 days.

Security

How we protect data

We use access controls, encrypted storage where available, and strict internal procedures to safeguard personal information. Only authorised team members can access client data.

If a data incident occurs, we will notify affected individuals and relevant authorities where required by law.

Policy updates

Changes to this policy

We may update this policy as our services evolve. Any significant updates will be posted on this page.

Questions

Email [email protected] for clarification or data requests.